SHIPPING AND RETURN

Shipping:

Our handling time for order typically take 1-3 business days. 

Please be sure shipping address is correct. If the address is an apartment complex, don't forget to mention your apartment number.  If the shipping address which provide is incorrect and/or customer is not available to receive or refuses delivery, which causes the package to be returned or discarded, you will still be charged for shipping plus any return shipping fees.

Shipping address should be a safe and secure location for deliveries. We cannot take responsibility for packages that are stolen after the carrier completes delivery.

Standard Shipping: Worldwide - Usually by USPS, UPS or DHL . Shipping cost is determined by shipping weight and destination.

Returns:

Buyers must contact us within 15 days of receiving your order. Be sure the product is not opened or used. Returned items must be in original, unused and undamaged condition.  We cannot refund or exchange products that are used or tampered with in any way. 

Ship the product back to us and when we receive your item and it is in accordance to the above conditions, we will issue a refund.

If you are not satisfied with the quality or performance of the product and have exceeded the allowable 15 day return time limit, you will need to contact the direct manufacturer of the product regarding issues.

Shipping and handling costs cannot be refunded. It is the customer’s responsibility to pay the shipping fees associated with the return or re-shipment of the items. Customer's that refuse delivery of orders are responsible for all shipping costs including return shipping.

 If the returned order qualified for free shipping, a 15% restocking fee will be deducted from the refund amount.